Your First Stop for Everyday Health Concerns
Pharmacy First is an NHS service that allows you to get advice and treatment for a wide range of common health conditions directly from your pharmacist — often without needing to see your GP. Our pharmacists are highly trained healthcare professionals who can assess your symptoms, offer treatment where appropriate, or refer you if further care is needed.
This service is completely free for people registered with a GP in Scotland.
What We Can Help With
You can use Pharmacy First for many minor illnesses and health concerns, including:
- Coughs, colds and sore throats
- Sinus issues and hay fever
- Skin conditions, including rashes, eczema, dry skin and dermatitis
- Mild infections, such as impetigo or infected insect bites (assessment required)
- Urinary tract infections (UI) in eligible patients
- Eye conditions, such as conjunctivitis or styes
- Pain management, including headaches and muscle aches
- Tummy upsets, indigestion and heartburn
- Mouth ulcers and oral pain
- Allergies and allergic reactions
If you’re not sure whether your condition is covered — just ask. We’re always happy to advise.
What to Expect
- Speak to a member of our team You may be seen right away, or we may ask you to wait briefly for a private consultation room to become available.
- Private Consultation Our pharmacist will discuss your symptoms, medical history and any current treatments to understand your needs.
- Advice and Treatment We may provide:
- Over-the-counter medicines
- NHS-supplied treatments (free where eligible)
- Self-care and symptom-relief advice
- Referral to your GP or another service if required
No appointment needed — just walk in.
Who Can Use this Service?
You can use Pharmacy First if you are:
- Registered with a GP practice in Scotland
- Or temporarily registered in Scotland (e.g., students, workers, visitors staying longer-term)
There is no charge for consultations or treatments supplied under the service.
Why Use Pharmacy First?
- Faster help — avoid GP waiting times
- Local and convenient
- Confidential advice in a private consultation room
- Expert clinical support from trained pharmacists
- Free treatment where eligible
We’re here to help you feel better, sooner.