Pharmacy First is an NHS service available across Scotland that allows you to get advice, treatment, and medication directly from your pharmacy — without needing to see a GP first. It’s designed to make healthcare more convenient and accessible, especially for common, everyday conditions that don’t require a doctor’s appointment.
Why Pharmacy First Exists
Many people find it difficult to get a GP appointment quickly, especially for minor conditions. Meanwhile, trained pharmacists are highly skilled in diagnosing and treating a wide range of issues — often the same issues that patients might otherwise visit a GP for.
Think of it as your first stop for everyday health concerns.
What Conditions Can Pharmacy First Help With?
Skin & Infection Concerns
• Impetigo
• Mild bacterial skin infections (e.g., infected eczema or bites)
• Rashes, dry skin, or irritation
Respiratory & Allergy Symptoms
• Coughs, colds, blocked nose and sore throats
• Hay fever and sinus issues
• Mild asthma symptom support
Eye, Ear & Mouth Conditions
• Conjunctivitis (pink eye)
• Styes
• Earwax issues (assessment & signposting)
• Mouth ulcers and oral pain
Pain & Discomfort
• Headaches
• Muscle aches
• Period pain
Urinary Tract Infections (UTIs)
Assessment and treatment for UTIs may be available to eligible patients.
How the Service Works
1. Walk In – No need to book — simply visit the pharmacy and ask for Pharmacy First.
2. Private Consultation – We’ll discuss your symptoms in a private room, just like at a GP practice.
3. Treatment Provided – We may offer medication, NHS-supplied treatments (where eligible), self-care advice, or referral if needed.
Who Can Use the Service?
Pharmacy First is free for anyone registered with a GP in Scotland, including temporary residents such as students.
When Should I Use Pharmacy First?
• When you have a minor illness
• When you need fast access to treatment
• When you’re unsure if your condition needs a GP
Visit Us Anytime
You don’t need an appointment. Just speak to our team and we’ll take care of you.
